My Dunkin’ Mood

Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

What are the prizes for this promotion?
The sweepstakes prizes for this promotion are:

ONE (1) GRAND PRIZE: A $5,000.00 check. Actual Value ("AV"): $5,000.00. ONE (1) FIRST PRIZE: A $2,500.00 Amazon.com Gift Card. Amazon.com Gift Card. Restrictions apply, see amazon.com/gc-legal. Approximate Retail Value ("ARV"): $2,500.00. ONE (1) SECOND PRIZE: A $2,000.00 home improvement gift card, terms and conditions apply. ARV: $2,000.00. ONE (1) THIRD PRIZE: Dunkin' for a Year awarded as $598.00 in Dunkin' gift cards (Dunkin' for a Year is defined as five (5) medium coffees per calendar week). ARV: $598.00.

The instant win prizes for this promotion are:

3000 winners will receive one (1) Dunkin' Iconic Acrylic Sipper. AVR $10
2,000 winners will receive one (1) Dunkin' mask. ARV $10
3,000 winners will receive one (1) $10 Dunkin' gift card, terms and conditions apply. ARV $10
3,000 winners will receive one (1) $5 Dunkin' gift card, terms and conditions apply. ARV $5

See the Official Rules for complete details.
How many times can I enter the promotion?
You may enter once per day during the promotion lifetime.
How many prizes could I win?
You may win one sweepstakes prize and one instant win prize. See the Official Rules for complete details.
How will I know if I'm one of the sweepstakes winners?
The grand prize drawings will be held on or around February 2, 2021. The winners will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted. A direct link to this list can be found in the Official Rules.
I got a message that I've already entered today, but I haven't. What should I do?
Make sure you are visiting https://www.mydunkinmood.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
What are browser cookies... and how do I enable them?
Cookies help you stay logged into a website by storing a small amount of information about your session. Cookies must be enabled to participate in this program.

If you are not familiar with how to enable "cookies" on your browser, click on "Help" in the menu bar of your browser and search under "cookies."
I think I’m having technical issues. What should I do?
Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
I have recently moved or updated my email address. Can I change my registration information for this promotion?
We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldfulfillment.com and provide your updated information.

Please Note: We cannot guarantee that we will be able to accommodate your request.
Why can't I use my P.O. Box address to register or claim my prize?
Your home address allows us to identify your residence for eligibility purposes.